Coordinator Sales & After Sales (m/f/d)

Don’t just go to work; become part of a unique company within a fast-moving industry. Toyota Gazoo Racing Europe – creating excitement through team spirit and advanced technology!

We are looking for a Coordinator Sales & Customer Service (m/f/d) to be part of our research and development and works motorsport team in Cologne, Germany.

Are you a team player who thrives on responsibility, with strong analytical and negotiating skills? Then you are the right person to take on this challenge. Experience team work and be inspired by the passion of our 450-strong workforce for motorsport and automotive projects.

Your tasks:

• be the main window for our customers and distributors (acquisition, creation of offers and contracts, claim management, customer liaison during events)
• coordination of spare parts activities (definition of service & rebuild kits, review of minimum stock levels, maintain part sales structure in SAP (Sales BOM) and the spare parts catalogue, observation of subcontracting companies)
• preparation of customer documentation, e.g. vehicle specification, data sheet, optional parts specification, vehicle brochure and commercial & technical bulletins
• be capable of analysing cost overviews and mileage/ service plans
• Regular communication and coordination with internal and external customers, suppliers and partners worldwide, including the coordination of special measures in cooperation with customers and suppliers in bottleneck situations

The successful candidate will:

• have a degree in a relevant business or engineering discipline or similar
• have relevant work experience in the field of Customer Motorsport with strong customer orientation
• have profound experience in SAP parts logistics & order handling
• have strong intercultural skills and show a high ability to work in a dynamic international environment
• German and English language skills

What we offer: 

• exciting projects and a place for technical freedom and innovation to get things moving

• attractive benefits packages e.g. competitive remuneration, social benefits, 30 days annual holiday, car leasing, free on-site gym
• a challenging, fulfilling workplace in a multi-national company within a familiar atmosphere - driven by fascination and passion